Job Description:

Job Title: Customer Service Administrator
Location: Holmes Chapel
Salary: £28,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm (No evenings or weekends)

About the Role

We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.

Key Responsibilities

• Handling inbound customer calls in a professional and efficient manner
• Booking engineers and scheduling appointments
• Coordinating diaries to ensure smooth daily operations
• Ordering parts and necessary items for jobs
• Supporting general office administration duties
• Maintaining accurate records and updating internal systems

What We’re Looking For

• Strong communication and customer service skills
• Excellent organisational and time management abilities
• Confident using office systems and handling multiple tasks
• A proactive and positive attitude
• Previous experience in a similar role is desirable but not essential

What We Offer

• Competitive salary of £28,000
• Monday to Friday working hours – no evenings or weekends
• Supportive and friendly team environment
• Stable, full-time position

If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you.