Job Description:

Customer Service Advisor
Warwick, Warwickshire | £26,326 + Benefits | Monday–Friday | No Weekends

Customer Service Advisor required for an established organisation in Warwick. Ideal for candidates with experience in customer service, call centre, retail, hospitality, or administration seeking a permanent customer service role with career progression.

Key Duties of a Customer Service Advisor

• Inbound and outbound customer calls
• Responding via phone, email, and live chat
• Delivering excellent customer service
• Data entry and updating internal systems
• Working in a fast-paced team environment

Benefits

• Private healthcare (BUPA) + Medicash
• Employee Assistance Programme
• Death in Service & Critical Illness cover
• Employee discounts and social events
• Career development opportunities
• Monday–Friday, no shifts

Requirements needed to be successful as a Customer Service Advisor

• Customer Service / Call Centre / Contact Centre experience
• Strong communication and Microsoft Office skills
• Team player with attention to detail
• Able to reliably commute to Warwick

Keywords: Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Customer Support, Helpdesk, Administrator, Customer Experience, Inbound Calls, Customer Care