Job Description:

Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service.

The Role of Customer Support Coordinator

You’ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you’ll help ensure everything runs smoothly from order placement through to delivery.

No two days are the same -you’ll be juggling priorities, building relationships, and making sure customers receive a seamless experience.

What You’ll Be Doing as a Customer Support Coordinator

• Processing customer orders, enquiries and changes accurately
• Managing customer requests and resolving issues proactively
• Liaising with internal teams including planning, logistics and operations
• Keeping systems and customer records up to date
• Handling queries and complaints in a professional, solution-focused way
• Supporting smooth communication across teams

What We’re Looking For

• Previous administrative experience
• Strong communication skills and confidence dealing with customers
• Ability to manage multiple tasks and prioritise workload
• A proactive, problem-solving mindset
• Experience in a fast-paced customer support environment (desirable)

Working Hours

This role covers operational hours between 08:00 – 17:30, with some flexibility required, including occasional weekends and bank holidays.

If you want a role where you can make an immediate impact and be part of a collaborative team, this could be a great fit.

Location: Peterborough

Pay: £13.33 – £14.35 per hour

Temp to Perm

Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.  

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK

INDEEDCOMM