Job Description:

Customer Service Administrator - Temporary Role

Location: Bedford - Fully Office Based
Pay Rate: £14.22 per hour
Contract: Starting Monday 21st September, on an ongoing basis
Hours: 7:30am-4:30pm, Monday to Friday

Are you an experienced Customer Service Administrator looking for a new challenge? We're recruiting on behalf of an excellent business based in Bedford that needs some temporary team members to support their busy operation.

This is a fantastic opportunity to join a friendly and approachable team where your skills will make a real impact. You'll play a key role in clearing a backlog and ensuring smooth processes for customers and internal teams.

What you'll be doing:

• Rebooking engineer visits when appointments are cancelled or technicians are unable to attend.
• Transferring data from an old system to a new platform following a major IT integration.
• Managing high-volume administrative tasks with accuracy and attention to detail.
• Resolving invoicing issues and supporting complaint handling where needed.
• Working with Salesforce and other systems to keep everything running smoothly.

What we're looking for:

• Strong Customer Service and Administration skills.
• Excellent attention to detail and ability to manage a high workload.
• Confident learning new systems quickly salesforce experience desired but not essential.
• A proactive, team-focused attitude.

Interested? Apply today and we will be in contact to discuss the next steps of your application.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.