Job Description:

Role Purpose

The Data Analyst is responsible for the collection, validation, analysis, governance, and communication of network and deployment data across telecom and fibre infrastructure programmes. The role ensures that accurate, complete, and auditable data is available to internal delivery teams, customers, regulators, and programme stakeholders, supporting informed decision‑making and regulatory compliance.

Key Responsibilities

Data Analysis & Management

• Collect, validate, and analyse data from multiple network and programme sources (e.g. CRM systems, network inventory systems, design repositories, and deployment trackers).
• Ensure completeness, accuracy, and consistency of logical and physical network data (e.g. routes, nodes, access points, capacity attributes).
• Maintain structured datasets supporting fibre deployment, access provisioning, survey outputs, and as‑built records.

Data Communication & Reporting

• Translate complex technical and operational data into clear, concise, stakeholder‑ready reports and dashboards.
• Produce regular operational, SLA, KPI, and performance reports for programme governance forums.
• Support management reviews by providing insight‑led commentary, trends, risks, and variance analysis.

Governance, Compliance & Audit

• Ensure data handling and reporting complies with UK regulatory expectations, contractual obligations, and internal governance standards.
• Maintain full data traceability, version control, and evidence to support audits and Home Office compliance checks.
• Support information security and data protection requirements, ensuring appropriate access controls and secure handling of sensitive data.

Technical & Analytical Skills

• Strong experience in data analysis within telecom, network, or infrastructure environments.
• Proficiency in Microsoft Excel, SharePoint, and reporting tools (e.g. Power BI or equivalent).
• Ability to interpret logical and physical network data (fibre, access, capacity, inventory).
• Experience working with structured and unstructured datasets.

Communication Skills

• Excellent written and verbal communication skills.
• Ability to clearly communicate technical data to non‑technical stakeholders.
• Strong documentation and reporting discipline.

Experience & Qualifications

• Bachelor’s degree in engineering, Information Systems, Telecommunications, Data Analytics, or a related discipline.
• 2–5 years’ experience in data analysis, reporting, or coordination roles within telecom, network services, or infrastructure Programmes.
• Experience supporting large‑scale network delivery or transformation programmes.

Desirable

• Experience with fibre deployment, network planning, or data centre connectivity programmes.
• Exposure to SLA/KPI reporting within managed service or project environments.
• Familiarity with UK telecom regulatory or compliance frameworks.