Job Description:

Facilities Manager – Unique & Premium Commercial Portfolio

Hertfordshire / Essex Border (Based near Bishop's Stortford with regional multi-site travel)

Salary & Package

Base Salary: £28,000 – £40,000 per annum (dependent entirely on experience)

Car Allowance: £4,200 per annum (paid monthly via payroll)

Hours: Full-time, 7.5-hour working day

Holiday: 25 days plus bank holidays, plus an additional paid company shutdown between Christmas and New Year

Benefits: Company mobile phone , healthcare cash plan , auto-enrolment pension , and life assurance (2 x annual salary)

The Opportunity

An established, high-end provider of premium serviced workspaces is looking for a corporate-grade, hands-on Facilities Manager to take operational ownership of a unique and high-quality commercial property portfolio.

The client is in a position to shape this role around the right individual. If you are an ambitious, sharp Assistant Facilities Manager ready to step up, take full autonomy, and grow your career, this platform will support you. Equally, if you are an established, mid-level Facilities Management professional who is tired of boring corporate boxes and wants to manage a characterful, high-end portfolio where service standards genuinely matter, your experience will be rewarded accordingly.

Reporting directly to the Head of Asset Management , you will be the operational backbone of these properties. This is a highly visible role requiring regional travel across the local portfolio , where you will balance technical building compliance with exceptional customer service for business occupiers.

Key Responsibilities

• Maintenance & Operations: Oversee all day-to-day building operations, managing planned preventative maintenance schedules and resolving reactive repairs promptly.
• Contractor Management: Tender, appoint, and manage performance for all hard and soft service contractors, including heating/cooling systems, cleaning, security, waste, and landscaping.
• Compliance, Health & Safety: Guarantee 100% statutory compliance across the portfolio, managing building inspections, safety certificates, and contractor risk assessments.
• Helpdesk & Asset Tracking: Utilise facilities management helpdesk software to log building assets, track ongoing maintenance requests, and review service performance trends.
• Occupier Relations: Act as the primary face of facilities management for business tenants, ensuring flawless front-of-house standards and coordinating seamless office moves and fit-outs.
• Financial Control: Assist with preparing and tracking property service charge budgets, managing cost variances, and approving supplier invoices.
• Sustainability: Support energy, water, and waste reduction initiatives across the properties to align with the company's environmental and sustainability frameworks.

What You Will Need

• A solid background in facilities management, ideally gained within serviced offices, managed workspaces, or premium commercial environments.
• Strong working knowledge of statutory building compliance, health and safety regulations, and contractor management.
• Exceptional communication skills with a calm, accountable, and customer-first approach to problem-solving.
• Comfort working with data, software dashboards, and building control systems to analyse root causes of building issues.
• A full UK driving license and your own reliable vehicle for regular travel between regional sites.

Why Apply Through Me?

Navigating the job market on your own means competing with hundreds of generic applications. Because I work directly alongside the decision-makers for this position, routing your application through me gives you a distinct commercial advantage.

I understand the exact culture and specific nuances the hiring manager is looking for—details that aren't on the job description. I will personally ensure your background is highlighted directly to the Head of Asset Management, provide you with exclusive interview preparation, and represent you through the offer stage to ensure you secure the best possible package for your level of experience.