Job Description:

Job Title - Housing Officer

Length of contract - 6 Months 

Rate - Competitive 

Hybrid 

JD

• Manage a caseload of general needs tenants and properties, ensuring effective tenancy and housing management.
• Deal with tenancy issues, breaches of tenancy, ASB, safeguarding and tenancy sustainment.
• Manage rent arrears, working with tenants to agree repayment arrangements and taking legal action where required, including preparing cases and attending court for possession and arrears cases.
• Carry out tenancy visits and inspections, identifying and resolving issues at an early stage.
• Provide advice and support to tenants, including signposting to relevant welfare, financial and support services.
• Liaise with internal departments, external agencies, local authorities and legal representatives to resolve housing-related issues.
• Ensure accurate records are maintained and all actions comply with relevant legislation, policies and procedures.
• Provide a professional, customer-focused service while managing challenging situations and supporting vulnerable tenants.

Apply above if interested!