Job Description:

HR Advisor – Employee Relations
Location: Lichfield
Department: Human Resources
Reporting to: Senior HR Advisor
About the Role
We’re looking for a proactive and knowledgeable HR Advisor (Employee Relations) to join our HR team. In this role, you’ll be the go-to expert for employee relations matters, supporting managers with practical, compliant, and commercially focused HR advice.
You’ll manage a wide range of ER cases end-to-end, ensuring a fair and consistent approach that aligns with company policies, employment legislation, and best practice.
Key Responsibilities

• Act as the first point of contact for managers on all employee relations matters, including:
  • Disciplinary and grievance cases
  • Absence management (short and long-term)
  • Performance management
  • Flexible working and probation reviews
• Manage ER cases from start to finish, ensuring timely and effective resolution
• Provide guidance to ensure compliance with employment law and internal policies
• Produce and review documentation including investigation packs, invite letters, and outcome letters
• Maintain accurate case records and HR systems
• Support absence management processes, including Occupational Health referrals where appropriate
• Escalate high-risk or complex cases to senior HR colleagues as needed
• Liaise with external bodies (e.g. Police, ACAS) where required
• Support employment tribunal preparation and early conciliation processes
• Identify and manage safeguarding concerns, including DBS referrals
• Keep up to date with employment law and HR best practice
• Provide coaching and support to junior HR team members

About You
We’re looking for someone who is:

• Experienced in managing a wide range of employee relations cases
• Confident advising managers at all levels
• Up to date with UK employment law and HR best practice
• Highly organised with strong attention to detail
• A strong communicator with excellent interpersonal skills
• Able to manage multiple priorities in a fast-paced environment
• Confidential and professional in handling sensitive information

What You’ll Bring

• Proven experience in an HR Advisor or ER-focused role
• Strong case management skills and ability to work independently
• A proactive and solution-focused mindset
• Experience working with HR systems and case management tools
• CIPD qualification (desirable, but not essential)

Additional Information

• Occasional travel (and overnight stays) may be required
• You’ll be expected to support wider HR projects as needed
• We are committed to equality, diversity, and inclusion in the workplace

Why Join Us?

• A supportive HR team with opportunities to develop
• Exposure to a wide range of ER work
• Ongoing training and professional development
• The chance to make a real impact on employee experience