Job Description:

HM93: Infrastructure Engineer

Location: Hybrid – 3 days a week in the office (London, Glasgow, Bristol, York & Manchester)

Salary: Competitive Day Rate | In Scope IR35 | Contract until 26/03/2027

Overview:

First Military Recruitment are currently seeking an Infrastructure Engineer on behalf of one of our clients.

You will be instrumental in shaping the infrastructure and end user device capabilities that
support vital services, impacting civil servants and ministerial bodies across the nation.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

• Provide technical expertise on the macOS estate, working with the other EUC Engineers and engineers from other teams as required. This will primarily involve providing technical skills to design and deliver solutions for macOS end user devices and their management through mobile device management tools such as JAMF.
• Be a crucial point of escalation for live service, diving deep into root cause analysis and finding effective solutions.
• Creation of design and build documents for End User Devices - macOS as part of design work.
• Provide technical assistance on the Windows estate (client) and mobile estate working with the other engineers and in other areas as required. This will primarily involve providing technical skills to assist first line teams.
• Work as part of the team, maintain and enhance the device platform, by providing expertise and creating opportunities for others to share and practise your knowledge.
• Carrying out change control activities with precision and documenting our EUC infrastructure.

Skills and Qualifications:

• Extensive experience managing and administering macOS systems, including experience working with Jamf Pro for end user device management.
• Experience managing and administering Windows Systems, including experience working with Active Directory and related services such as SCCM and Group Policy.
• Experience managing and administering mobile devices, for example working with Workspace One (Airwatch).
• Very strong and effective problem solving skills.
• An understanding of technical security and its impact on the design and operation of end user devices.
• Enthusiasm for sharing knowledge and working in a multi-disciplinary team.
• Experience implementing planned changes to infrastructure and Change Control.
• Experience of supporting infrastructure services for a large user base.
• A strong understanding of pre-emptive maintenance and monitoring and demonstrable experience of the design and implementation of monitoring and alerting systems.
• Active SC security clearance.

Location: Hybrid – 3 days a week in the office (London, Glassgow, Bristol, York, Manchester)

Salary: Competitive Day Rate | In Scope IR35 | Contract until 26/03/2027