Job Description:

Internal Sales Executive
Salary: £28,000 – £32,000 | Full-time, Monday to Friday | Office-based

Are you someone who enjoys talking to people, building relationships and turning customer enquiries into sales?

We're looking for a confident, organised and customer-focused Internal Sales Executive to join a busy and friendly sales team. This is a great opportunity for someone who enjoys a varied role, combining customer service, sales and administration, where building relationships and delivering great service go hand in hand.

You'll be a key point of contact for customers, helping them find the right products, providing quotations, processing orders and spotting opportunities to grow sales along the way.

What will you be doing?

• Handling incoming telephone, email and trade counter enquiries, understanding customer requirements and recommending suitable products.
• Preparing quotations, following up opportunities and converting enquiries into orders.
• Building strong relationships with existing customers and supporting account growth and retention.
• Identifying opportunities to upsell and cross-sell products.
• Processing customer orders accurately, including checking pricing, quantities and delivery details.
• Liaising with purchasing and the warehouse to check stock availability and delivery timescales.
• Working closely with the wider sales team to identify opportunities and deliver excellent customer service.

What are we looking for? We're keen to hear from people who enjoy working with customers and have a natural ability to build rapport and identify sales opportunities.

You'll ideally have:

• Experience in internal sales, customer service or a trade counter environment.
• Confident telephone and written communication skills.
• A good eye for detail and the ability to work accurately with orders, figures and quotations.
• A proactive approach, with the confidence to follow up enquiries and generate additional sales.
• Good organisational skills and the ability to manage competing priorities.
• A positive, approachable attitude and a genuine desire to deliver great customer service.

Experience within a trade, wholesale or distribution environment would be advantageous. Knowledge of their products isn't essential, as training will be provided.
What's on offer?

• Salary of £28,000 – £32,000, depending on experience.
• Full-time, permanent position.
• Monday to Friday working pattern.
• A varied role within an established sales team.
• The opportunity to develop product knowledge and build long-term customer relationships.

Interested? If you're customer-focused, commercially minded and enjoy a role where no two days are quite the same, we'd love to hear from you!
Apply today to find out more.

Please note:  We are unable to respond to unsuccessful applications.