Job Description:

Role: Business Systems Analyst
Location: Kenilworth (Hybrid)
Salary: £40,000 - £45,000
Network IT are supporting a large, established organisation in the recruitment of a Business Systems Analyst to join their Information Services function. This role focuses on the configuration, development, and ongoing improvement of corporate business systems and reporting solutions, primarily centred around Microsoft Dynamics 365 and the Power Platform.
You will work closely with stakeholders across the business to understand information needs, deliver system enhancements, and maximise the value of corporate data through high‑quality reporting and analysis.
Role Overview
As a Business Systems Analyst, you will play a critical role in maintaining and enhancing the organisation’s core data‑driven platforms. You will gather and translate business requirements into functional system solutions, deliver configuration and development work in a structured way, and ensure all changes are robustly tested prior to release.
This is a hands‑on role combining systems configuration, reporting development, change management, and user support, with the opportunity to influence how business systems evolve to meet organisational needs.
Key Responsibilities

• Proven experience as a Business Systems Analyst, with strong hands‑on configuration of Microsoft Dynamics 365 and the Microsoft Power Platform.
• Solid understanding of business analysis techniques, including requirements gathering, process mapping, functional specification, and change management.
• Strong capability in reporting and business intelligence, including building dashboards and reports using tools such as Power BI, with an understanding of databases and data structures.
• Experience delivering system changes end‑to‑end, including testing (SIT/UAT), release management, and post‑implementation support.
• Excellent analytical, problem‑solving, and communication skills, able to translate business needs into effective system solutions and engage confidently with both technical and non‑technical stakeholders.
• Degree‑level IT qualification (or equivalent experience) and a strong awareness of data security, GDPR, and information governance principles.

Essential Skills & Experience

• Degree‑level IT qualification or equivalent industry experience.
• Strong experience configuring and supporting Microsoft Dynamics 365.
• Excellent knowledge of Microsoft Power Platform and advanced reporting tools such as Power BI.
• Expert understanding of databases, reporting systems, and change management practices.
• Proven ability to convert business requirements into functional system solutions.
• Strong analytical and problem‑solving skills with high attention to detail.
• Excellent written, verbal, and presentation skills, able to communicate complex information clearly.
• Experience working with sensitive data, with awareness of GDPR and information security principles.