Job Description:

Part-time Administrator / Showroom Assistant
Horsforth or Harrogate | Around 20 hours per week | Temp to perm £28,000 to £30,000 full-time equivalent, depending on experience, pro rata for part-time hours
 
Enjoy speaking with customers, keeping paperwork in order and sorting out the little problems that can hold up a job?

Headway Recruitment is working with a family-run bathroom design and installation business to recruit a Part-time Administrator / Showroom Assistant. You'll support a small team with the day-to-day running of the showroom and help keep customer and supplier enquiries moving.
 
What you'll be doing i the part time administration role

• Welcoming showroom visitors, taking their details and putting them in touch with the design team.
• Answering calls, monitoring emails and dealing with routine customer and supplier queries.
• Processing invoices and delivery notes, chasing missing paperwork from installation teams and keeping records up to date.
• Following up on issues such as damaged deliveries. That might mean sending photos to a supplier, arranging a replacement and keeping the customer or team updated.
• Using Microsoft Office and a specialist showroom system to manage records. Training on the showroom system is available.

 
What we're looking for
You'll have experience in administration, reception or customer service and be comfortable picking up the phone to get things sorted. You'll follow queries through, keep people informed and know when to ask for help. Good attention to detail and the ability to learn new systems will help you settle in quickly.
Experience in kitchens, bedrooms, bathrooms, tiles or a similar showroom or installation business would be particularly welcome. We're also keen to hear from people with transferable experience who have dealt with customers, suppliers or delivery queries.
 
Hours and location
The preferred pattern is Monday to Friday, 9.30am to 1.30pm, though fewer, longer days can be considered. Saturday availability would be helpful and is optional.
The role can be based in Horsforth or Harrogate, with initial training and handover in Harrogate. You'll need to be able to get to Harrogate for that period.
 
How the role could develop
You'll start by looking after the day-to-day admin. As you get to know the business, there may be scope to get involved in other areas of the business. Full-time hours could also be considered in future if that suits both you and the business.
 
On becoming permanent, benefits include 22 days' holiday plus bank holidays, pro rata, a workplace pension and staff discounts.
 
Interested? Apply with your CV or contact Annabel at Headway Recruitment for a chat.