Job Description:

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Performance Analyst

Location: Warwick / Hybrid

Contract Type: 6 months contract

Job Purpose

The Performance Analyst supports performance management by delivering high-quality insight and analysis to enable effective decision-making.

The role applies a strong understanding of business operations to interpret performance data, generate actionable insight, and communicate clear messages to senior stakeholders.

Working across operational, commercial, and financial performance, the role helps identify risks, issues, and opportunities for improvement.

The position operates as a senior analytical practitioner, contributing to executive-level reporting and forums, aligned with the organisation's performance framework and priorities.

Key Accountabilities

Performance Analysis & Insight

• Analyse performance data to produce timely, accurate, and meaningful insight across operational, delivery, change, and financial areas.
• Identify trends, emerging risks, and improvement opportunities to support informed decision-making.
• Develop clear performance narratives that explain key drivers, supported by evidence-based analysis.

Performance Reporting

• Prepare executive and senior management reports, dashboards, and performance packs tailored to audience needs.
• Maintain datasets, KPIs, and reporting outputs, ensuring data integrity and consistency.
• Contribute to the continuous improvement of reporting tools, including dashboards and automation.

Executive Performance Support

• Provide analytical support to governance forums and performance reviews, including briefings, deep dives, and follow-up analysis.
• Respond to ad hoc requests from senior stakeholders, prioritising in line with business objectives.

Challenge & Continuous Improvement

• Constructively challenge data, assumptions, and performance narratives where appropriate.
• Work with stakeholders to enhance data quality, measurement approaches, and insight clarity.
• Contribute to ongoing improvements in performance management practices.

Stakeholder Collaboration

• Collaborate with finance, delivery teams, and functional stakeholders to align performance insight.
• Build strong cross-functional relationships to support effective information flow and shared understanding.

Knowledge, Experience & Technical Skills

Knowledge

• Strong understanding of performance management, KPIs, and management information.
• Knowledge of operational and/or financial performance within complex, asset-intensive, or regulated environments (or transferable experience).
• Awareness of executive reporting and governance requirements.

Experience

• Proven experience in business analysis, performance analysis, or management information roles.
• Experience delivering insight and reporting to senior stakeholders or executives.
• Experience working with complex datasets and translating analysis into clear, actionable insight.
• Ability to work across organisational boundaries and manage multiple priorities effectively.

Technical Skills

• Strong analytical capability with experience in data analysis and reporting tools (e.g. Excel, Power BI, or equivalent).
• Ability to interpret quantitative data and enrich it with qualitative context.
• Excellent written and verbal communication skills, with the ability to present insights clearly and confidently.
• Experience owning a specific business area: understanding objectives, sourcing quantitative and qualitative data, and translating these into actionable insights (e.g. "What now?" / "What next?").
• Advanced Excel and Power BI, SQL skills.

Apply now!

Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.