Job Description:

Job Title: Project Engineer

Location: Birmingham

Salary: Competitve

Type: Permanent

Sector: Public Sector

The successful candidate will take pride in their work, demonstrate a strong commitment to customer service, and be able to work independently and as part of a wider engineering team. You will be responsible for delivering high-quality engineering solutions across a diverse range of customer environments, ensuring all work is completed safely, efficiently, and in accordance with company procedures and industry standards.

Working alongside experienced colleagues, you will have the opportunity to develop your knowledge of a wide range of technologies, with a particular focus on Genetec and Gallagher systems.

Key Duties & Responsibilities

• Install, commission, service, and maintain fire, security, CCTV, access control, AV, and PA/VA systems.
• Deliver upgrades, extensions, maintenance, remedial works, and fault-finding activities.
• Provide technical support and achieve first-time fixes where possible.
• Configure and maintain Genetec and Gallagher systems.
• Interpret technical documentation and ensure compliant project delivery.
• Deliver excellent customer service and professional communication.
• Advise customers on system operation, upgrades, and emerging technologies.
• Complete all required documentation accurately and on time.
• Work safely, compliantly, and to industry and manufacturer standards.
• Identify additional works and system improvement opportunities.
• Represent North professionally and work collaboratively with all stakeholders.

Key Accountabilities

Complete installation, commissioning, maintenance, and remedial works safely, efficiently, and to quality standards.

Deliver allocated tasks on time, escalating issues or delays promptly.

Maintain accurate records and obtain required customer sign-off.

Comply with all site health and safety requirements and safe working practices.

Install, configure, commission, and maintain systems in line with manufacturer and industry standards.

Deliver excellent customer service and build positive client and colleague relationships.

Identify and report defects, additional works, and upgrade opportunities.

Maintain clear communication with supervisors, project managers, and customers.

Use and maintain company equipment, tools, materials, and vehicles responsibly.

Qualifications & Certifications

The following qualifications and certifications are required or expected for the role:

SSSTS (Site Supervisor Safety Training Scheme) – must hold a valid certificate or be willing to undertake the training.

ECS Card – essential.

Full UK driving licence – essential.

Practical knowledge and experience of Genetec systems.

Practical knowledge and experience of Gallagher Access Control systems.

Relevant electrical qualifications and industry-recognised training appropriate to the role are desirable.

Previous experience working within a SSAIB, or NSI accredited organisation is desirable.

Candidates should demonstrate a willingness to undertake relevant training, develop their technical knowledge, and maintain the qualifications required to work safely and effectively across our customer sites.

Experience & Technical Knowledge

• Experience in an engineering role within the electronic security and/or life safety industry.
• Practical experience installing, commissioning, servicing, and fault-finding on a range of security and life safety systems.
• Knowledge of Genetec video and access control systems, and Gallagher access control solutions.
• Experience with reactive call-outs, planned preventative maintenance, system upgrades, and remedial works.
• Ability to interpret technical drawings, site plans, specifications, and survey documentation.
• Able to work independently and within a team, following guidance from supervisors and senior engineers when required.
• Understanding of manufacturer recommendations, industry standards, and safe working practices.
• Experience within an SSAIB or NSI-accredited organisation preferred.
• Knowledge of industry-leading manufacturers and technologies, including Bosch, Hikvision, Genetec, Gallagher, and Milestone.

Skills & Competencies

• Good practical and technical skills, with a willingness to develop across a range of life safety and security technologies.
• Strong fault-finding, diagnostic, and problem-solving skills.
• Well-organised, with the ability to manage workload and priorities effectively.
• Competent administrative skills, including knowledge of internal business systems and Microsoft 365.
• Strong verbal and written communication skills, with the ability to explain technical information clearly to customers and colleagues.
• Customer-focused, committed to delivering high-quality service.
• Flexible, self-motivated, and able to work independently or as part of a wider engineering team.
• Strong attention to detail when completing installations, commissioning activities, and service documentation.
• Proactive in health and safety, quality assurance, and continuous professional development.
• Able to balance service responsibilities with installation and project delivery requirements.

Development

North will support ongoing training and development, with opportunities to obtain additional industry qualifications and certifications as required by the role. This may include:

• Asbestos Awareness.
• FESS and other relevant fire safety qualifications, where applicable.
• IPAF (Mobile Elevating Work Platforms) and PASMA (Mobile Access Towers).
• DBS clearance, where required for work within public sector environments.
• Manufacturer-specific training and certification for relevant life safety and security systems.

We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector , including:

• Generous holiday entitlement
• Contributory pension scheme
• Healthcare and wellbeing programmes
• Professional development and training opportunities
• Flexible working arrangements subject to business needs
• Employee assistance programmes

If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form .

We can only accept candidates who have the Right To Work in the UK

www.north.tech