Job Description:

Reception and Admin Assistant | Bank, City of London | Full-time, on-site Monday-Friday, 8:30am - 6:00pm
£30,000 - £35,000 DOE

Enjoy helping people and keeping things organised? We’re recruiting a Reception and Admin Assistant for a serviced office provider in the heart of the City.

You’ll help ensure clients and visitors receive a warm welcome, meeting rooms are ready for guests and the workspace runs smoothly throughout the day.

This varied, hands-on role combines reception, administration and practical day-to-day support. It would suit someone personable and dependable who takes pride in their surroundings and enjoys being part of a customer-focused team.

What you’ll be doing

Reception and client support

• Welcoming clients, visitors and meeting guests in a friendly, professional manner.

• Helping with everyday enquiries, monitoring reception emails and handling occasional telephone calls.

• Building positive client relationships and following through on requests.

• Welcoming new members and explaining building access and facilities.

• Showing prospective members around the shared lounge and passing enquiries to the sales team.

Administration

• Receiving and distributing post, parcels and deliveries, and arranging outgoing post and couriers.

• Managing meeting room bookings and accurately recording client requirements.

• Keeping contact details, booking records and office information up to date.

• Assisting with access cards, keys and visitor records.

• Providing general administrative support and handling client information confidentially.

Meeting rooms and shared spaces

• Preparing meeting rooms, including room layouts, refreshments, stationery and requested catering.

• Checking screens and basic meeting equipment, seeking assistance when needed.

• Clearing and resetting rooms between bookings.

• Keeping reception, the shared lounge and communal areas tidy and welcoming.

• Monitoring and replenishing everyday supplies.

Day-to-day building support

• Carrying out simple checks and reporting cleaning or maintenance issues.

• Liaising with cleaners and helping arrange contractor access.

• Assisting with straightforward practical tasks, including arranging furniture and organising shared areas.

• Supporting opening and closing procedures and following building security arrangements.

• Referring technical faults to the facilities or operations team.

What we’re looking for

• A friendly, professional manner and a willingness to help.

• Good organisational skills and attention to detail.

• Clear verbal and written communication.

• Confidence using email, Microsoft Office and straightforward booking systems.

• The ability to prioritise tasks and follow through on requests.

• Reliability, punctuality and discretion.

• A practical approach and pride in maintaining a welcoming workspace.

Previous experience in reception, administration, hospitality or customer service would be helpful. No technical facilities experience is required; training will be provided.

To apply, submit your CV or contact TRC London to find out more.