Job Description:

Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus + Excellent benefits

Global Manufacturer Tredegar area

A fantastic opportunity to join a world leading Manufacturer. This is a Customer Services driven role. The role will initially be offered on a 12 month contract

Newly created office based Sales Account Coordinator vacancy. This is not a senior role and offers training and personal development. May suit a candidate with Customer Services experience gained in a Manufacturing or Engineering organisation

The position may suit a Customer Services or Office Administrator with experience working for a manufacturer in a similar role.

You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills.

Training available as required.

• Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues.
• Anticipate possible delays or complications, communicate to management where appropriate.
• Co-ordination of tooling invoicing and following through to completion of payment
• Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team
• Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed
• Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints
• Be able to access and interrogate customer web bases/ E.D.I. scheduling systems.
• Liaison with materials and production departments to define order availability
• Any other sales related activities as necessary
• This list is not exhaustive and at times you may be required to carry out duties not specified·

Ideally you must have experience gained in a Manufacturing or Engineering organisation. Monday to Friday - 36 hrs early finish on Friday.

Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport, Ebbw Vale, Cwmbran, Hereford, Brecon.

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