Job Description:

Security Delivery Manager

+SC cleared role - current active clearance is essential

+Hybrid working

+Inside IR35

+£500 - £550 a day

We are seeking an experienced Security Delivery Manager with a strong background in Identity and Access Management (IAM), Privileged Access Management (PAM) and security services to support the development and implementation of new security operating models and processes.

Working closely with customer application owners, certification owners, security teams and service operations, you will be responsible for defining onboarding strategies, developing workflows and establishing effective service delivery and BAU support processes.

This is a customer-facing role requiring strong stakeholder management, communication and transformation experience, with the ability to translate security requirements into practical, sustainable service delivery solutions.

• Engage with customer application owners and certification owners to assess requirements and define application onboarding strategies.

• Develop business strategies, operating models, workflows and governance processes to support security service delivery.

• Define and document new processes, roles, responsibilities and authority structures.

• Establish reporting requirements and management information (MI) frameworks, working with subject matter experts to develop appropriate reporting.

• Develop and implement stakeholder communication plans and wider transformation strategies.

• Design Operational Readiness Review (ORR) workflows and associated support processes.

• Ensure new standards and processes are embedded across both project delivery and BAU change activities.

• Support the transition of identity and security capabilities from project implementation into operational service.

• Initiate discussions and contribute to the development of wider security capabilities, including Joiner, Mover and Leaver (JML) processes, access certification and Role-Based Access Control (RBAC) models.

• Work collaboratively with technical SMEs, security teams and senior stakeholders to ensure successful delivery and adoption.

• Active SC Security Clearance.

• At least five years' experience in service delivery management or transformation within identity, access management or security services.

• Strong experience within the PAM, IAM and Identity Governance and Administration (IGA) space.

• Proven experience designing and implementing operating models, workflows and BAU support processes.

• Practical understanding of JML processes, RBAC, access certification and Privileged Access Management (PAM).

• Experience developing service reporting, management information, communication strategies and transformation plans.

• Strong stakeholder and relationship management skills, with the ability to engage effectively with application owners, certification owners, security teams, service operations and senior leadership.

• Experience managing the transition of security and identity capabilities from project delivery into BAU.

• Excellent communication skills, with the ability to influence stakeholders and gain cooperation across different levels of an organisation.

• A results-driven approach, with strong organisational and delivery management capabilities.

• Defined application onboarding workflows and processes.

• Operating model, process and RACI documentation.

• Reporting and management information requirements.

• Stakeholder communication plan.

• Transformation and transition plan.

• Operational Readiness Review (ORR) workflows.

• Defined BAU support and service management model.