Job Description:

Senior Business Development Manager

Enterprise SaaS | Cloud CX | CCaaS | Complex Solution Sales

Location: Berkshire
Employment: Permanent | Full-time
Travel: UK customer meetings and occasional international travel as required

The Opportunity

We are recruiting an accomplished Senior Business Development Manager for an established international technology business delivering enterprise cloud communications, customer experience (CX) and contact centre solutions.

This is a senior, new-business-focused position requiring someone who understands how to identify, develop, negotiate and close substantial enterprise technology contracts.

We are particularly interested in individuals who have sold complex, high-value SaaS, CCaaS, UCaaS, cloud or enterprise communications solutions, working with multiple stakeholders and navigating lengthy, demanding sales cycles.

This is not a role for someone whose experience is primarily account maintenance or transactional sales. We need a commercially credible business developer with a demonstrable history of winning new business.

Your Responsibilities

➤ Enterprise New Business: Identify, qualify and secure high-value opportunities across targeted industries, territories and strategic accounts.

➤ Complex Sales Cycles: Own opportunities from initial engagement and discovery through solution development, commercial negotiation and contract signature.

➤ C-Suite Engagement: Build credible relationships with senior decision-makers, including CIOs, CTOs, COOs, procurement leaders and business executives.

➤ Strategic Sales Planning: Develop targeted account plans, identify buying influences and create compelling commercial propositions.

➤ Bid & Tender Leadership: Lead complex RFPs, RFIs and formal tender processes, coordinating technical, commercial and delivery stakeholders.

➤ Consultative Solution Selling: Understand customer challenges and translate technical capabilities into measurable business outcomes.

➤ Commercial Ownership: Negotiate contracts, protect margins, manage forecasts and maintain a qualified, credible sales pipeline.

➤ Internal Collaboration: Work closely with Presales, Product, Marketing, Legal and Delivery teams to secure and successfully transition new business.

What You Must Bring

Essential experience

✓ A strong track record of winning significant new enterprise technology contracts.

✓ Typically 5+ years' experience in enterprise business development or complex solution sales.

✓ Proven sales experience within SaaS, CCaaS, UCaaS, CX, cloud communications or closely related enterprise technologies.

✓ Experience managing long, multi-stakeholder sales cycles involving technical evaluation, procurement and commercial negotiation.

✓ The ability to engage confidently with senior executives and influence complex buying decisions.

✓ Demonstrable achievement against substantial revenue, margin and new-business targets.

✓ Strong commercial judgement, accurate forecasting and disciplined CRM management.

✓ Experience developing and presenting business cases, proposals and contractual submissions.

Particularly advantageous

✓ Contact centre transformation, customer engagement platforms or AI-enabled CX solutions.

✓ Experience selling into healthcare, utilities, financial services, government or other regulated sectors.

✓ Public sector procurement frameworks and competitive tendering.

✓ International enterprise sales or channel-partner experience.

✓ Experience mentoring or supporting less experienced sales professionals.

The Person

We are looking for someone who combines commercial intelligence, persistence, credibility and sound judgement.

You should be comfortable challenging customers constructively, understanding complex business problems and building relationships that lead to meaningful commercial outcomes.

Above all, you must be able to demonstrate what you have personally sold, the scale and complexity of those deals, and your contribution to winning them.

Why Consider This Opportunity?

An opportunity to represent established enterprise technology solutions in a market being reshaped by cloud adoption, customer experience transformation and artificial intelligence.

You'll work on substantial opportunities, engage with senior business and technology leaders, and play a direct role in new-business growth.

Based in Bracknell, Berkshire, with regular customer engagement and travel.

Interested?

If your background demonstrates genuine enterprise new-business success within the relevant technology markets, we'd welcome a confidential conversation.

JAM Management Consultancy Ltd
Judgement-Led Hiring.