Job Description:

We’re exclusively partnering with a growing, forward-thinking insurance brokerage that is looking for an experienced Senior Claims Manager to take full control of their claims function.

If you’re ready to step into a role where your decisions genuinely matter — keep reading.

Why This Role Stands Out

•  Full ownership of the claims function
• Leadership responsibility across Commercial, Agricultural & Personal Lines
• Genuine influence over processes and service standards
• A business that values expertise and initiative
• Clear opportunity for progression

You’ll manage the entire claims lifecycle — from first notification through to settlement, ensuring claims are handled efficiently, accurately, and with exceptional client care.

What You’ll Be Doing

• Overseeing all claims across Commercial, Agricultural & Personal Lines
• Acting as the key point of contact for clients, insurers, and loss adjusters
• Driving claims forward and proactively chasing outstanding settlements
• Supervising and supporting Claims Handlers
• Reviewing claims for compliance, accuracy, and best outcomes
• Improving processes to increase efficiency and service quality
• Resolving complex cases and negotiating satisfactory settlements
• Ensuring payments are processed promptly and correctly

What We’re Looking For

• 5+ years’ experience within a Claims role
• 2+ years in a Senior or supervisory capacity
• Strong leadership and decision-making ability
• Excellent organisational and problem-solving skills
• Confident communicator with insurers and stakeholders
• Acturis experience (highly desirable)
• High attention to detail and ability to manage multiple priorities

What’s On Offer

• £30,000 – £35,000 per annum (depending on experience)
• 25 days holiday + bank holidays (increasing with service)
• Company Pension
• Company Health Plan (after 1 year)
• Ongoing training & career progression
• Free parking

Ready to step into a role where you’ll truly lead the claims function?

Apply today for a confidential discussion. We’re shortlisting immediately — don’t miss out.