Job Description:

Senior Contracts Manager

Hard Facilities Management – Healthcare Accounts

London & Southeast

Salary guide - £70,000

Trevett are pleased to be recruiting for a Senior Contracts Manager to deliver the Hard FM Services to a portfolio of Healthcare accounts.  The client is a specialist M&E Building Services Contractor with the PPM maintenance engineering contracts for NHS sites across London and the Southeast, with project work in addition. 

We are recruiting for someone with experience of delivering a first-class technical services contract within a Healthcare / hospital setting, with a solid understanding of working to HTM standards within M&E maintenance and engineering.

Skills Required:

• Focal to ensuring assigned contracts are provided the existing/needed operational and technical standard of service delivery across all works on site.
• Ensure, with support from H&S parties, all works on site are delivered in a safe manner with all H&S company protocols adhered, escalating any queries or incidents immediately to internal parties, supporting with required resolution thereafter.
• Ensure that contracts are operated in accordance with the company’s procedures, operational and financial processes, Client Contract KPI’s and work instructions.
• Responsible for the management and reporting of budgets and their expenditure.
• Ensure all works/records/compliance data are kept up to date on site and in the back office to the appropriate standards.
• Operate within financial budget constraints providing services which are cost effective and fit for purpose.
• Overall responsibility for process and site conduct on your contracts, of all staff either directly or indirectly employed covering services for which the company are responsible, escalating any issues to the relevant Department Management.
• Develop operating procedures and policies to achieve best working practices.
• To meet all key performance and management indicators within the contract and company alike.
• Responsible for developing client relationships to ensure retention of contract and future opportunities.
• Ability to provide detailed quotes on contract plant/services with full scope and cost breakdown.
• Responsible for the undertaking of quality assurance inspections on a predetermined amount of all works delivered and record.

Skills & Experience

• Proven leadership experience in FM, preferably in the healthcare sector
• Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
• Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
• Excellent contract management skills
• Exceptional stakeholder management and communication abilities