Job Description:

Futures are recruiting a Senior Site Service Manager on behalf of our client to lead the installation, commissioning and servicing of electrical distribution equipment across the UK.

This is a hands-on management role for an experienced electrical engineering professional who can coordinate engineers, manage site activities and build strong customer relationships, while providing practical technical support when required. The role is primarily based at customer sites, with some workshop responsibilities.

You’ll take responsibility for:

• Leading and coordinating site service engineers, providing technical guidance and practical support
• Planning workloads, allocating resources and managing schedules to deliver work safely, efficiently and to a high standard
• Overseeing the installation, assembly, wiring, testing and commissioning of electrical distribution equipment
• Remaining hands-on with complex installations, fault-finding, repairs and commissioning activities
• Managing maintenance work and warranty investigations, ensuring issues are resolved effectively
• Acting as the main customer contact during site works, communicating progress and resolving technical or service issues
• Reviewing electrical and mechanical drawings and supporting engineers with technical queries
• Ensuring site teams follow health and safety requirements, site procedures and quality standards
• Maintaining clear service records, test documentation and site reports
• Supporting the development of engineers and identifying improvements to service delivery
• Travelling regularly across the UK and Europe, with flexibility to work outside standard hours when required

What we’re looking for

• Experience leading engineers and managing installation, commissioning or service activities
• The ability to balance team management with hands-on technical work
• Strong planning and organisational skills, including managing competing priorities
• Confidence reading and interpreting electrical and mechanical drawings
• Strong fault-finding, troubleshooting and problem-solving skills
• Relevant technical training or engineering qualifications
• ECS accreditation
• A full UK driving licence
• A safety-conscious approach and the confidence to maintain high standards on site
• Clear communication skills and experience managing customer expectations

If you’re an experienced site service leader who enjoys developing engineers, taking ownership of customer delivery and staying involved in practical engineering, we’d like to hear from you.