Job Description:

Service Manager 
£57,000 - £60,000 
Company Vehicle Provided 

We’re looking for an experienced Service Manager to lead service and parts operations across our Southwest Region. 

We’re looking for someone with Service Management / Engineering Management experience, ideally within construction plant, heavy equipment, agricultural or materials handling.

The role as the Service manager: 

• Manage and support a team of Field Service Engineers & Parts Counter Assistants
• Oversee day-to-day depot and Product Support operations
• Ensure high standards of H&S, quality and customer service
• Manage engineer resources alongside the Service Controller
• Drive aftersales sales, revenue and profitability
• Monitor WIP, invoicing and customer debt
• Build and maintain strong customer relationships
• Identify new parts, service and business opportunities
• Promote service agreements, genuine parts and additional aftersales products
• Support the Sales, Service & Parts teams with technical and commercial expertise

The Service Manager benefits: 

• Company Pension
• Private Medical Insurance
• Critical Illness Cover
• Death in Service
• Employee Assistance Programme
• Benefits Hub
• Cycle to Work Scheme

If you're a strong leader with good technical knowledge and a commercial mindset, this could be an excellent next step for you. Please call Jamie for more infomation on (phone number removed).