Job Description:

Our client designs, installs, and maintains integrated end-to-end surveillance control systems for some of the UK’s most demanding security environments. They excel in complex, critical, and regulated environments, where our customers require innovative, tailored solutions they can depend on.

Job Description

This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large-scale, high-end integrated systems from a broad client base, and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the London area will require the successful candidate to obtain a high level of vetting.

The engineering role will require a great deal of flexibility, and you will need to demonstrate a ’ can-do’ attitude and be able to stay away when required. You will become a member of a team of engineers who all work remotely, but all can offer guidance and support when required with their strong technical background.  

The position is ideal for someone looking for a varied, dynamic role often dealing with large-scale systems incorporating new technologies within a demanding customer base.  Successful candidate will be expected to work off patch and to spend time away from home.

Key Responsibilities

General

Provide a reliable, courteous, efficient, and effective service.

Always maintain a positive image of the company to the customer, through high standards of dress and customer communications.

At the completion of each service visit, close or update the helpdesk with the call status.

Ensure that any company vehicle provided is maintained in good working order.

Maintain a high level of personal performance, demonstrating a willingness to help colleagues.

Field Based

To provide day-to-day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on a high-security site in Central London.

To provide day-to-day care, maintenance, and repair of the functional and managed control rooms.

To provide day-to-day care, maintenance, and repair of the multi-site Access Control Systems.

To be able to support and maintain Perimeter Detection Systems.

To complete a planned preventative maintenance regime.

To assist and engage with deployment of planned OOH’s/Weekend works.

Qualifications

Sound knowledge of CCTV, IT and PID Systems on varying scales.

Sound knowledge of Access Control systems with Site Mustering

Sound knowledge of DVR & NVR systems.

On-site repair capability.

• It is desirable to have knowledge in some of the following areas:
  • PID’s
  • Galaxy Alarms
  • Cortech GUI
  • CEM Access Control
  • C-Cure Access Control
  • Gallagher Access Control
  • Synergy
  • Milestone
  • Video Matrix Systems
  • IP Systems 
  • Networks
  • Raid Recording
  • First line repairs on Gates and Barriers (various)

What We Offer

We offer a range of benefits that help make them a great place to work. Please note that benefits may vary depending on region and role.

• Remote & Hybrid Working Supported

• Flexible Working, Around Core Hours

• Health & Wellbeing Programme

• Life Assurance (4 x Annual Salary)

• 5% Matched Pension Scheme

• Carry Over Holidays (Up To 5)

• Reward & Recognition Programme

• Long Service Rewards

Learning & Development

Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.