Job Description:

Kinaxia are looking to recruit a Transport Planner to join their team at their site in Norwich. The role of the Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements.

• Monday - Friday
• 45 hours per week
• Competitve Salary
• Additional benefits:
• Life assurance
• Pension
• Exceptional Fleet
• Opportunity for training and development (CPC training)
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

Job Role:

• Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.
• Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads.
• Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle or trailer availability.
• Communicate and share plans to the transport team to deliver through efficiency and maintain customer service levels.
• Manage staffing levels, including agency staff to ensure sufficient staffing levels are always in place to meet and exceed the daily plan and to meet customer requirements.
• Communicate effectively with all customers and work with them to understand and resource their schedules. Also, to include but not limited to; effective handovers to the relevant individuals / departments, and key stakeholders for any operational delays to ensure a smooth and efficient service is being delivered.
• Control and plan operational deliveries for the following day and provide rates, quotes and process all customer bookings to meet customers’ needs and expectations.
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague’s absence.
• Identify, communicate, and drive any continuous improvements to continually develop the operation of the business.
• Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment.

Your knowledge and experience:

• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
• Working knowledge of transport operation systems
• Geographical knowledge
• Health and Safety regulations
• Relevant transport and planning experience
• Analysing and solving logistic problems
• Transport operation systems
• Ability to demonstrate, understanding and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process:
• Safe
• Talented
• Attentive
• Reliable