Job Description:

Customer Services Representative (6-Month FTC)

Brighton
£26,227 pro rata
⏰ Full-time
Monday to Friday 9am - 5.30pm - No weekends
Start date 29th June

Full training provided

Are you a great listener with a passion for helping people?

We're looking for a Customer Services Representative to join a busy customer support team. You'll handle inbound calls, resolve customer queries, service accounts, and deliver positive outcomes on every interaction.

Key Responsibilities

• Handle inbound customer enquiries
• Resolve queries and provide account support
• Take ownership of issues through to resolution
• Identify opportunities to improve processes
• Work closely with colleagues across the team

About You

• Customer-focused with strong problem-solving skills
• Excellent communication and attention to detail
• Able to work independently and as part of a team
• Confident using Microsoft Office and Outlook
• Previous customer service experience preferred

If you enjoy helping customers and making a difference every day, we'd love to hear from you.
Apply today for an immediate interview

Brook Street NMR is acting as an Employment Business in relation to this vacancy.