Front of House
Posted: 03-06-2026
Company: Owen Daniels
Type: Permanent
Reference: 225195296
Type: Permanent
Reference: 225195296
Job Description:
We are looking for a professional and customer-focused Front of House Team Member to provide an exceptional experience for clients, visitors, and occupiers within a prestigious corporate environment. As the first point of contact, you will create a welcoming atmosphere while ensuring the smooth day-to-day operation of the reception and front-of-house areas.Front of House Team Member
Full time, Permanent Position
Salary - £39,000
Monday-Friday
London
Front of House Team Member
Job Description
- Deliver a warm and professional welcome to all visitors and guests.
- Manage reception, visitor sign-in processes, calls, and email enquiries.
- Maintain high standards across all front-of-house and guest areas.
- Handle customer queries and complaints, providing prompt resolutions.
- Build strong relationships with clients, occupiers, and stakeholders.
- Support customer engagement initiatives and identify opportunities to enhance the visitor experience.
- Ensure compliance with health & safety procedures and company policies.
- Assist with administrative tasks, database management, and reporting.
- Provide support across multiple sites when required.
- Previous experience in reception, front of house, hospitality, or customer service.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Professional, proactive, and adaptable approach.
If you feel you’re a good fit for this position, please click ‘apply’
