Job Description:

Newcastle‑under‑Lyme | £25,000-£30,000 + benefits | Full‑time, Permanent

Full‑time | Monday to Friday, 9:00am - 5:00pm

A well‑established, growing organisation based in Newcastle‑under‑Lyme is looking to appoint an Office & Operations Coordinator to support the smooth day‑to‑day running of the business.

This a varied, fast‑paced role at the heart of the organisation.

Key Responsibilities

Office Coordination & Front‑of‑House

• Act as the first point of contact for visitors and incoming communications, representing the business in a professional and welcoming manner
• Manage calls efficiently, directing enquiries and providing effective gatekeeping support
• Support the smooth running of meetings, including room preparation and refreshments

Operations & Office Environment

• Take ownership of the office environment, ensuring it is organised, well‑stocked, and operating efficiently
• Manage office, kitchen, and facilities supplies, liaising with suppliers as required
• Oversee shared equipment and facilities to ensure consistent usability
• Contribute to a positive, professional, and productive workplace culture

Events, Conferences & Coordination

• Support the organisation and coordination of national and international conferences and exhibitions
• Liaise with internal teams, external suppliers, and international colleagues to ensure smooth delivery
• Track event planning progress, budgets, and costings
• Support event‑related marketing and business initiatives
• Coordinate specialist resources, including exhibition materials and equipment

Business Support

• Provide ad hoc administrative and operational support across the business
• Manage travel logistics, including flights, accommodation, and transport arrangements

About You

You will be motivated, adaptable, and comfortable working in a varied role. You'll bring a solutions‑focused mindset and enjoy taking responsibility.

• Highly organised with strong attention to detail
• Proactive self‑starter, able to manage and prioritise a diverse workload
• Confident communicator with excellent interpersonal skills
• Professional, approachable, and customer‑focused
• Comfortable working independently and collaboratively
• Confident using Microsoft Office
• Diplomatic and able to handle queries with discretion
• Able to work to deadlines
• Flexible and open to new challenges

Package & Benefits

• £25,000-£30,000 basic salary (depending on experience)
• Up to 5% annual bonus
• Opt‑in medical health insurance
• 25 days annual leave plus bank holidays and Christmas closure
• Pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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