Job Description:

Operational Support Administrator (Community & Waste Services)

Location: Devonport, Plymouth (Hybrid – minimum 2 days on site) 
Hours: 37 per week, Monday–Friday 
Pay: £17.47 per hour 
Assignment: This is a temporary role appointed to cover a secondment, expected to run until May 2027, though the end date may be brought forward subject to operational needs.

DBS Required.
 

About the Role
We are seeking a highly capable, detail‑driven Contract Administrator to support the South West Devon Waste Partnership and the Community Visitor Centre in Devonport. This hybrid role combines high‑level administration, contract support, invoicing, community engagement, and operational coordination.

This position requires someone who excels in structured administrative environments, can manage multiple priorities, and is confident handling sensitive information, complex documentation, financial processes, and public‑facing responsibilities.


Key Responsibilities (Strong Administrative & Invoicing Focus)
Contract, Data & Financial Administration

• Deliver high‑quality administrative support across all contract functions
• Maintain, update, and control contract documentation, logs, registers, and compliance records
• Produce accurate minute‑taking for meetings, briefings, partnership discussions, and operational reviews
• Verify, reconcile, and audit data including tonnage records, financial information, and contract performance metrics
• Process, verify, and support invoicing activities, including checking contractor invoices, reconciling data, preparing payment recommendations, and ensuring financial accuracy
• Prepare structured reports, summaries, and updates for managers, partners, and stakeholders
• Ensure all records meet governance, confidentiality, and data‑protection standards
• Support the management of contract budgets, expenditure tracking, and financial documentation
• Assist with monitoring compliance with waste legislation and council protocols

Operational & Community Support

• Provide day‑to‑day administrative support to the Community Visitor Centre
• Manage bookings, scheduling, visitor coordination, and enquiry handling
• Support school education visits, liaising with educational officers and community partners
• Maintain communication logs, visitor records, and engagement tracking
• Assist peers and management with operational tasks, planning, and coordination
• Uphold safeguarding standards (DBS required)

Stakeholder & Council Interaction

• Liaise with council partners, contractors, educational officers, and community groups
• Provide clear, professional communication on behalf of the team
• Support partnership meetings, including preparation of agendas, papers, minutes, and follow‑up actions
• Represent the service professionally when interacting with the public, schools, and external organisations

About You
We are looking for someone with exceptional administrative capability, ideally with experience in a council or public‑sector environment.

You will bring:

• Strong administrative background with proven organisational ability
• Excellent minute‑taking and documentation skills
• Confidence managing complex data, spreadsheets, reporting, and invoicing processes
• Experience in a council, regulated, or public‑sector setting (highly beneficial)
• Knowledge of waste legislation or environmental services (advantageous)
• Ability to work independently, prioritise tasks, and manage deadlines
• Strong communication skills with the ability to engage with the public, schools, and stakeholders
• Professionalism, reliability, and a proactive approach
• Comfort working in a hybrid role (minimum 2 days on site)
• Flexibility with working hours (ideal shift: 08:00–16:00)

Benefits

• Hybrid working
• Free on‑site parking

To apply, click Apply or contact Emily on (phone number removed) for more information.

Please note: Due to high application volumes, only shortlisted candidates will be contacted.
If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion - but do keep an eye out for future opportunities with Pertemps.