Job Description:

Location: Manchester-based, with regional travel across Manchester, Leeds, Edinburgh, Dublin and Glasgow
Salary: Up to £55,000 DOE
Hours: Monday to Friday, 8:00am - 5:00pm

We are currently recruiting for an experienced Regional Facilities Manager to oversee operational service delivery across a regional portfolio of client sites.

This is a fantastic opportunity for a strong Facilities Management professional with proven experience managing multi-site hard and soft services, statutory compliance, KPIs and operational teams across a geographically spread portfolio.

Reporting into the National Account Manager, you will be responsible for ensuring high standards of service delivery, compliance, operational performance and customer satisfaction across the region. You will also line manage a team of 5 Facilities Managers and act as deputy to the National Account Manager when required.

As Regional Facilities Manager, you will:

• Lead, support and manage a team of Facilities Managers across the regional portfolio
• Ensure high-quality service delivery across all sites in line with contractual KPIs and SLAs
• Oversee hard and soft services delivery, ensuring statutory compliance is maintained
• Drive continuous improvement across the portfolio
• Promote a positive health, safety and environmental culture
• Provide clear operational direction to site teams and management
• Build strong relationships with clients, stakeholders, contractors and suppliers
• Monitor regional performance through MI and KPI reporting
• Ensure all PPMs are completed within agreed SLAs
• Support site teams through internal and external audits
• Ensure timely completion of actions arising from audits, inspections and risk assessments
• Support employee engagement, performance management, training and succession planning
• Help deliver strategic account objectives alongside the National Account Manager

The successful candidate will have:

• Minimum 3 years' experience in a similar Facilities Management role
• Strong operational management experience across a multi-site portfolio
• Proven experience managing hard services and statutory compliance
• IOSH Managing Safely or higher Health & Safety qualification
• Strong technical knowledge across FM service delivery
• TFM experience at management level
• Excellent leadership and people management skills
• Experience managing performance, absence, conflict, appraisals and development
• Strong communication and stakeholder management skills
• Good commercial awareness, including cost control and operational planning
• Ability to manage customer, contractor and supplier relationships effectively
• Good knowledge of TFM operations, project delivery and compliance requirements

• Previous experience within a corporate environment
• Experience using Concept Evolution or similar CAFM systems
• Customer-focused approach to service delivery
• Industry knowledge across engineering and cleaning services
• Experience managing a P&L of £3m+ and strong financial acumen

If you are an experienced Facilities Management professional looking for your next regional leadership role, please apply with your up-to-date CV or call Jess on (phone number removed).

FM, Facilities management, Regional Facilities manager, Property Services, Manchester, Leeds, Regional