Job Description:

We're working with an exciting and growing ecommerce business in Greater Manchester that is looking for a hands-on Warehouse Manager to take ownership of its day-to-day warehouse operation.

This is a role for someone who enjoys being on the warehouse floor, leading from the front and making sure orders, stock and people are operating at their best.

You'll play a key role in supporting the continued growth of the business, ensuring customers receive the right products, on time and to the highest standard.

Applicants must have experience within an e-commerce operation and ideally have knowledge of Shopify and Linnworks.

• Take day-to-day responsibility for the warehouse operation, leading and motivating the team.
• Be hands-on with picking, packing, goods-in, dispatch and stock control.
• Manage the full ecommerce order fulfilment process from order receipt through to dispatch.
• Own stock accuracy, cycle counts, stock takes and investigate discrepancies.
• Use Linnworks extensively to manage orders, inventory and warehouse activity.
• Work closely with Shopify and the wider ecommerce team to ensure orders and stock flow seamlessly.
• Monitor warehouse KPIs including order accuracy, dispatch performance, stock accuracy and productivity.
• Identify and implement improvements to warehouse processes and efficiency.
• Manage courier and delivery relationships where required.
• Maintain excellent warehouse standards across Health & Safety, housekeeping and organisation.
• Support peak trading periods and help the operation scale alongside business growth.

About you

We're looking for a Warehouse Manager who has experience of e-commerce operations and isn't afraid to roll their sleeves up and get stuck in.

You'll ideally have:

• Previous Warehouse Management / Supervisory experience within an e-commerce environment.
• Strong, demonstrable experience using Linnworks.
• Good working knowledge of Shopify and how it integrates with ecommerce fulfilment.
• Experience managing D2C orders and fast-paced ecommerce operations.
• Strong stock control and inventory management experience.
• Experience leading, developing and motivating a warehouse team.
• A practical, solutions-focused approach with a real "get stuck in" mentality.
• Excellent attention to detail and a strong focus on customer service.
• Experience working within a growing, entrepreneurial or fast-moving business would be highly advantageous.

BBBH37109